FREQUENTLY ASKED QUESTIONS
From installation tips to distribution and delivery details, our FAQ section is designed to keep you in the know.
Our REAL aluminium windows can achieve energy ratings as high as an A+ rating.
REAL stock white, anthracite grey RAL 7016M, black and anthracite grey on white as standard, but other RAL colours are available upon request.
REAL offers a 25-year guarantee against chalking, fading, and loss of sheen.
All of the products REAL offers can be triple glazed, with some products achieving overall U values as low as 1.1 W/m2K.
All of the REAL products meet the new Part L regulations that were introduced in June 2022.
All of the aluminium products REAL manufactures can be upgraded to the PAS 24 security standards.
REAL can supply stock coloured products within 10 days and special colours in 5-6 weeks.
Yes, REAL has an integrated cill solution for open-out bi-folding doors.
Yes, REAL offers both two-track and three-track sliding door options.
REAL can supply bi-folding doors that open inwards or outwards. It will depend upon the space you have on-site.
REAL can manufacture a door leaf at 1200mm wide x 2500mm high.
Yes, REAL has various options on low thresholds with ramps as low as 15mm.
Maximum height is 2500mm and width is determined by the maximum weight of each door leaf (The REAL technical team will guide you through the options).
When you purchase one of our products from our network of dealers, they will have experienced fitting teams to install the product for you.
Yes, REAL has various couplers that allow frames to be joined together.
All the REAL products are manufactured across the two factories in Stonehouse, Great Britain.
Yes, REAL offers a range of fully insulated aluminium doors, ranging from modern to cottage-style designs.
Yes, REAL trickle vents come in 3 different sizes which achieve the ventilated EA required under the new regulations.
Yes, REAL offers a tap-in beaded system on the Alitherm 400i window system, Alitherm 400 door system and Visofold 1000 Slim system.